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BIG BAMA SPEAKER
Warranty
information
BBS Warranty Information
The limited warranty begins on the original date of purchase, and is valid only on products purchased from www.bigbamaspeaker.com.
What is covered by this warranty?
BBS warrants for a period of 1 year from the date of retail purchase by the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from BBS and used in normal conditions, is free from any defects in manufacturing, materials and workmanship.
During the warranty period, the product or components will be repaired or replaced at BBS’s option, without charge for either parts or labor. Alternatively, BBS may decide at their sole discretion to refund the pro-rated portion of the original purchase price based on the remaining balance of the warranty period.
The warranty generally covers defects in materials and workmanship under normal use. This means BBS will repair or replace the product if it fails due to a manufacturing defect.
This limited warranty does not cover damage or failures that are a result of:
What is not covered by this warranty?
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Damage caused by accident, unreasonable use or neglect (including the lack of reasonable and necessary maintenance)
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Damage to, or deterioration of, any accessory or decorative surface
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Damage resulting from the performance of repairs by someone other than an authorized JBL service center
The warranty does not cover damage caused by accidents, misuse, unauthorized repairs, or normal wear and tear. It also excludes damage from exposure to extreme conditions, such as water damage (unless the speaker is explicitly marketed as waterproof).
Big Bama Speaker - Water Resistance and Battery Safety Disclaimer** The Big Bama Speaker is rated IPX5 for water resistance, meaning it is protected against low-pressure water jets from any direction. However, this does not make the speaker fully waterproof. Please be aware of the following limitations and safety information: 1. **Limited Water Exposure:** The IPX5 rating ensures the speaker can withstand splashes and light rain, but it should not be submerged in water, exposed to high-pressure water jets, or used in situations where it could be immersed in water. 2. **Proper Handling:** The water resistance of the Big Bama Speaker is effective only when the ports and covers are securely closed. Please ensure all ports are properly sealed before exposure to any moisture. Damage caused by improper handling is not covered under warranty. 3. **Environmental Factors:** The IPX5 rating does not account for other environmental conditions, such as extreme temperatures, humidity, or chemical exposure, which may impact the speaker’s performance. 4. **Battery Safety:** The Big Bama Speaker is equipped with a lithium-ion battery. To ensure safety and prolong battery life, please adhere to the following guidelines: - **Avoid Exposure to Water:** The lithium-ion battery inside the speaker is not water-resistant. Avoid exposing the battery or any internal components to water or moisture. In the event that the speaker becomes wet, dry it thoroughly before use. - **Avoid Extreme Temperatures:** Do not expose the speaker to temperatures above 45°C (113°F) or below 0°C (32°F). Extreme heat or cold can damage the battery and pose a safety risk. - **Charging:** Only use the provided charger or manufacturer-approved chargers to recharge the speaker. Avoid charging the battery unattended or overnight. - **Handling:** Do not puncture, crush, or expose the battery to fire. If the battery becomes wet, hot, deformed, or exhibits unusual behavior, discontinue use immediately and contact customer support. - **Disposal:** Follow local regulations for the disposal of lithium-ion batteries. Do not dispose of the battery in household trash or incinerate. 5. **Limited Warranty Coverage:** The Big Bama Speaker’s water resistance and battery safety are designed for casual, everyday use. Water damage caused by misuse, neglect, or use in conditions beyond the IPX5 rating, as well as battery damage due to exposure to water or improper handling, are not covered under the manufacturer’s warranty. Please refer to the warranty documentation for specific coverage details. By using the Big Bama Speaker in accordance with these guidelines, you can enjoy music and sound experiences in a variety of environments while maintaining the integrity and safety of the product.
NOTE: Products older than 6 months from original purchase date will be replaced with a refurbished product in like-new condition.
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